Delivery

Delivery

Delivery

1. HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

  • For UK orders, we offer standard delivery which will usually take 1-3 working days to reach you. Free on all orders over £80.

  • For UK orders placed before 2pm Monday- Thursday, we also offer express delivery which is delivered in 1-2 working days.

  • International orders do not have the option for next day delivery and are expected to arrive within 14 working days from the date of purchase.

2. HOW DO I TRACK MY ORDER?

  • Once your order has been dispatched from our warehouse, you will receive an email notification from the courier letting you know your tracking information, so that you know when to expect your parcel to turn up in arrivals on your doorstep!

3. INTERNATIONAL SHIPPING RATES

From 2nd August 2023 we have partnered with Global E to offer a smooth global shipping and returns experience. The relevant international shipping charge will display at checkout once you have added your Shipping Address.

 

Some countries charge duty and / or tax on orders imported from the UK over a certain value. Any additional taxes or duty charges will be shown at checkout.

 

For certain countries there will be the option to pay duty and taxes at checkout or pay on delivery. If this is an option, it will display once you have selected your preferred Shipping Method. Additional fees may apply for "pay on delivery".

4. WHY HAS MY ORDER NOT BEEN DISPATCHED?

Your order may not have been dispatched for one of the following reasons:

  • Your address has not been identified and we are unable to dispatch before confirming the address is correct.

  • Your item may have gone out of stock at the time of purchase and we will be contacting you to advise that we have refunded you for your missing item.

5. EXPRESS DELIVERY

  • Express delivery is available for all UK deliveries ordered before 2pm Monday-Thusday and will be delivered within 1-2 working days

6. WHEN WILL MY ORDER BE DISPATCHED?

Any orders placed before 3pm should be dispatched to the courier on the same working day of the order being placed. Any orders placed after 3pm will be dispatched the following working day.

1. HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

  • For UK orders, we offer standard delivery which will usually take 1-3 working days to reach you. Free on all orders over £80.

  • For UK orders placed before 2pm Monday- Thursday, we also offer express delivery which is delivered in 1-2 working days.

  • International orders do not have the option for next day delivery and are expected to arrive within 14 working days from the date of purchase.

2. HOW DO I TRACK MY ORDER?

  • Once your order has been dispatched from our warehouse, you will receive an email notification from the courier letting you know your tracking information, so that you know when to expect your parcel to turn up in arrivals on your doorstep!

3. INTERNATIONAL SHIPPING RATES

From 2nd August 2023 we have partnered with Global E to offer a smooth global shipping and returns experience. The relevant international shipping charge will display at checkout once you have added your Shipping Address.

 

Some countries charge duty and / or tax on orders imported from the UK over a certain value. Any additional taxes or duty charges will be shown at checkout.

 

For certain countries there will be the option to pay duty and taxes at checkout or pay on delivery. If this is an option, it will display once you have selected your preferred Shipping Method. Additional fees may apply for "pay on delivery".

4. WHY HAS MY ORDER NOT BEEN DISPATCHED?

Your order may not have been dispatched for one of the following reasons:

  • Your address has not been identified and we are unable to dispatch before confirming the address is correct.

  • Your item may have gone out of stock at the time of purchase and we will be contacting you to advise that we have refunded you for your missing item.

5. EXPRESS DELIVERY

  • Express delivery is available for all UK deliveries ordered before 2pm Monday-Thusday and will be delivered within 1-2 working days

6. WHEN WILL MY ORDER BE DISPATCHED?

  • Any orders placed before 3pm should be dispatched to the courier on the same working day of the order being placed. Any orders placed after 3pm will be dispatched the following working day.
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